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Terms of Service

Last updated: March 7, 2026

1. Acceptance of Terms

By accessing or using StitchDesk ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including users who are also contributors of content, information, and other materials or services.

2. Description of Service

StitchDesk is a customer relationship management (CRM) platform designed for fashion designers and tailors. The Service allows you to:

• Manage customer information and contact details
• Store and organize body measurements
• Track orders and production status
• Manage payments and invoicing
• Receive reminders and notifications
• Sync data across multiple devices

3. Account Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Subscription and Payments

4.1 Free Tier

StitchDesk offers a free tier with limited features. The free tier is subject to usage limits as described on our pricing page.

4.2 Paid Subscriptions

Paid subscriptions provide access to additional features and higher usage limits. Subscription fees are billed in advance on a monthly or annual basis.

4.3 Billing

• All fees are in Ghana Cedis (GH₵) unless otherwise specified
• Subscriptions automatically renew unless cancelled
• We may change pricing with 30 days notice
• Refunds are provided in accordance with our refund policy

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until then.

5. User Content and Data

5.1 Your Data

You retain ownership of all data you upload to StitchDesk, including customer information, measurements, orders, and other content ("Your Data").

5.2 License to Us

By uploading Your Data, you grant us a limited license to store, process, and display Your Data solely for the purpose of providing the Service to you.

5.3 Data Responsibility

You are responsible for ensuring that Your Data does not violate any laws or third-party rights. You must have proper consent to store customer personal information.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or content
• Attempt to gain unauthorized access to the Service
• Interfere with the Service's operation
• Use the Service for any illegal or unauthorized purpose
• Resell or redistribute the Service without authorization

7. Intellectual Property

The Service, including its design, features, and content (excluding Your Data), is owned by StitchDesk and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STITCHDESK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless StitchDesk, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. Upon termination:

• Your right to use the Service will immediately cease
• You may request a copy of Your Data within 30 days
• We may delete Your Data after 30 days

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through informal negotiation. If unresolved, disputes shall be submitted to arbitration in Accra, Ghana.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and StitchDesk regarding the Service.